Compensation and Workload as Determinants of Employee Loyalty: Evidence from Ibis Styles Sam Ratulangi Makassar
Abstract
Purpose: This study aims to examine the effect of compensation and workload on employee loyalty at Ibis Styles Sam Ratulangi Makassar. Research Design and Methodology: This study employed a quantitative approach with an explanatory research design. Data were collected through questionnaires distributed to employees of Ibis Styles Sam Ratulangi Makassar. The sample was determined using a proportional sampling technique. Data analysis was conducted using multiple linear regression, supported by validity and reliability tests, correlation analysis, coefficient of determination, and hypothesis testing (t-test and F-test). Findings and Discussion: The results indicate that compensation has a positive and significant effect on employee loyalty. Workload also has a significant effect on employee loyalty. Simultaneously, compensation and workload significantly influence employee loyalty. Implications: The findings suggest that hotel management should provide fair compensation and manage employee workload effectively in order to strengthen employee loyalty.
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References
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